Root Cause Analysis (8D Process)
The primary objective of this course is to develop an understanding of the principles and techniques involved in the practice of Root Cause Analysis using the Eight Disciplines technique. Emphasis is placed on the practical aspects of how to facilitate an analysis in a cross functional team environment.Course participants will also learn advanced skills in problem prevention and continuous improvement. Topics to be covered include:
- D#1 - Establish the Team
- D#2 - Describe the problem.
- D#3 - Develop an Interim Containment Action
- D#4 - Define / Verify Root Cause
- D#5 - Choose / Verify Permanent Corrective Action
- D#6 - Implement / Validate Permanent Corrective Action
- D#7 - Prevent Recurrence
- D#8 - Recognize the Team